Terms & Conditions
The terms governing your use of the LUNORASEO website and our digital marketing services.
These Terms and Conditions ("Terms") govern your access to and use of the website located at https://lunoraseo.digital (the "Website") and any services provided by LUNORASEO LLC ("LUNORASEO," "we," "us," or "our"). By accessing the Website or engaging our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By using the Website or engaging LUNORASEO for services, you confirm that you have read, understood and agree to these Terms. If you do not agree, please discontinue use of the Website and our services.
2. Services
LUNORASEO provides digital marketing, branding, SEO, content creation, social media marketing and web design services. Specific deliverables, timelines and terms for each project will be outlined in a separate proposal, quote or agreement between LUNORASEO and the client.
3. Quotes and Proposals
Pricing and project scope will be communicated through a written quote or proposal. Quotes are estimates based on the information available at the time and may be adjusted if project scope changes.
4. Payment Terms
Payment terms, including due dates and accepted payment methods, will be specified in the applicable proposal or invoice. Late payments may result in a pause of ongoing work until outstanding balances are resolved.
5. Deposits
Certain projects may require an upfront deposit before work begins. Deposit amounts and terms will be stated in the project proposal.
6. Client Responsibilities
Clients agree to provide timely feedback, necessary materials, access credentials and approvals required for LUNORASEO to complete the project. Delays caused by the client may affect project timelines.
7. Revisions
Revision terms vary by service and will be defined in the applicable project scope. Revisions beyond the agreed scope may be subject to additional fees.
8. Intellectual Property
Unless otherwise agreed in writing, final deliverables become the property of the client upon full payment. LUNORASEO retains the right to showcase completed work in its portfolio unless the client requests otherwise in writing.
9. Third-Party Services
Some projects may involve third-party platforms, tools or services (such as hosting providers, advertising platforms or plugins). LUNORASEO is not responsible for the performance, policies or availability of third-party services.
10. Project Timelines
Estimated timelines will be provided for each project. Timelines are estimates and may be affected by factors such as client responsiveness, project complexity and scope changes.
11. Cancellation
Either party may request to cancel a project in writing. Any work completed up to the cancellation date, along with any non-refundable deposits, will remain payable.
12. Refunds
Refund eligibility depends on the nature of the service and the stage of project completion. Specific refund terms, if applicable, will be outlined in the project proposal.
13. Confidentiality
Both parties agree to maintain the confidentiality of proprietary or sensitive business information shared during the course of a project, except where disclosure is required by law.
14. Limitation of Liability
To the maximum extent permitted by law, LUNORASEO shall not be liable for any indirect, incidental or consequential damages arising from the use of our services or Website. Our total liability for any claim shall not exceed the amount paid by the client for the applicable service.
15. Website Use
You agree to use the Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of the Website by, any third party.
16. Prohibited Activities
You may not use the Website to transmit harmful code, attempt unauthorized access to our systems, scrape content without permission, or engage in any activity that disrupts the Website's operation.
17. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of New Mexico, United States, without regard to its conflict of law principles.
18. Changes to These Terms
We may revise these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date. Continued use of the Website or our services after changes are posted constitutes acceptance of the revised Terms.
19. Contact Details
For questions regarding these Terms, please contact us at:
LUNORASEO LLC
8206 Louisiana Blvd NE, Ste A #6495, Albuquerque, NM 87113, United States
Email: support@lunoraseo.digital
Phone: +1 518 980 9211